Coconut Venture Hub:

Privacy Policy

Effective Date: 1-30-2025

At Coconut Venture Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website (coconutventurehub.ng) and other related services ("Services"). By accessing and using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our Services:

  • Personal Identification Information: Name, email address, phone number, business details, etc.
  • Account Information: Username, password, and other data provided during account creation or updates.
  • Transaction Information: Payment details, billing address, and purchase history if applicable.
  • Usage Information: Data about how you interact with our platform, including IP addresses, browser type, device information, and website activity.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to improve your experience on our platform and collect usage data.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: To enable account creation, process transactions, and offer customer support.
  • To Improve User Experience: To enhance the functionality of our platform and personalize your experience.
  • To Communicate with You: To send important updates, promotional offers, and respond to your inquiries.
  • To Analyze and Improve Services: To understand user behavior and improve the content and performance of our platform.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our platform, processing payments, and delivering services.
  • Legal Compliance: We may disclose your information to authorities or third parties if required by law, in response to legal processes, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, please note that no security system is completely foolproof, and we cannot guarantee the security of your data.

5. Your Data Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You may opt-out of receiving promotional emails or communications from us at any time by following the unsubscribe instructions or contacting us directly.
  • Data Portability: In certain circumstances, you may request to transfer your personal data to another service provider.

To exercise your data rights, please contact us using the information provided in Section 9.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and analyze website traffic. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage cookie preferences through your browser settings, though disabling cookies may affect your ability to use some features of our platform.

For more detailed information about how we use cookies, please refer to our Cookie Policy (if applicable).

7. Third-Party Websites

Our platform may contain links to third-party websites or services that are not operated by Coconut Venture Hub. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal data.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: Email: info@coconutventurehub.ng